Job Title: Business Analyst - Centre of Excellence

Company: NTT

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Your career here is about believing in yourself, and taking on great opportunities and new challenges. It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your... career?

Job Description

Key responsibilities:

Work across all teams in COE to support Strategic Projects and day to day activity.
Act as the Subject matter expert for Quoting platform and business processes supported by the quoting platform.
Close working with TIS to ensure we are aware of their strategy and that we proactively work with them to fill data gaps
Close working with Quoting platform development team on all enhancements in the Services space
Mentor and train team members
Provide support to countries and partners in the use of the quoting platform.
Propose solutions to business and system problems raised by countries, quoting agents and Go Direct users.
Qualify and then document requirements for new quoting platform/Go Direct features that are identified by countries and COE.
Interact with GBS and I&T to ensure new feature requests are properly understood, prioritised, and developed to meet the required need.
Support UAT of new quoting platform/Go Direct features.
Analyze master and transactional data to provide insights to drive standardization of the quoting platform and adoption of Go Direct features by customers.
Support Sales teams in presenting Go Direct features to clients, understanding customer requirements and identifying how the system can be configured to meet more complex scenarios.

Requirements:

MA or BA degree from Business Management or related field or equivalent experience
Excellent written and verbal communication skills in English.
Additional language advantageous

Skills:

Ability to understand commercial models
Empathy with customer challenges
Confident in presenting
Proactive in looking for solutions
Ability to make sense of large data sets to interpret in context to the business
Advanced Excel skills
Logical approach
Ability to present complex topics in a clear way
Excellent communication skills to liaise with internal and external customers across different levels
Be able to rely extensively on experience and judgement to plan can accomplish goals as well as performing a variety of tasks
Ability to work independently as well as a team player, being able to build trust among colleagues and external partners
Attention to details and highly diligent approach work